Cookie Policy
1. Introduction
This Cookie Policy explains how Inovacijų dialogas, MB ("Vantemo", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our primary website (vantemo.com) and use our platform (dashboard.vantemo.com).
This policy explains what these technologies are, why we use them, and your rights to control our use of them.
2. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Vantemo) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). We also use other tracking technologies like local storage (localStorage) to remember your preferences.
3. Merchant Storefronts vs. Vantemo.com
Crucial Distinction: This Cookie Policy applies only to Vantemo's own corporate domains (e.g., vantemo.com, dashboard.vantemo.com).
If you are an end-customer visiting an online store powered by Vantemo (e.g., a merchant's custom domain or a .vantemo.com subdomain), the cookies used on that storefront are controlled by the merchant (the store owner), not by Vantemo. Store owners are solely responsible for obtaining necessary consents and providing their own cookie policies. If you have questions about cookies on a specific merchant's store, please contact that merchant directly.
4. Types of cookies and trackers we use
4.1 Strictly Necessary Trackers
These trackers are strictly necessary to provide you with services available through our website and to use some of its features, such as accessing secure areas, remembering your privacy preferences, and monitoring platform stability. Because these are strictly necessary to deliver the website to you, you cannot refuse them.
| Name | Purpose | Duration | Type |
|---|---|---|---|
session_id | Secure session token that keeps merchants securely authenticated while navigating the Vantemo dashboard. Accessible only via HTTP (httpOnly) and restricted to top-level navigations (SameSite=Lax). | 8 hours | First-party Cookie |
vantemo-cookie-consent | Stores the user's cookie consent state for the current domain so the banner does not repeatedly show. | Persistent (until browser data is cleared) | Local Storage |
| Sentry | Error monitoring and performance tracing. Collects technical telemetry and stack traces to help us detect and fix crashes immediately. This is essential for platform stability and security. | Session | Server-side telemetry (no client-side cookies) |
4.2 Analytics and Performance Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used, or to help us customize our website for you. We only activate these trackers if you explicitly opt-in via our consent banner.
| Tool / Provider | Purpose | Privacy Policy |
|---|---|---|
| PostHog (PostHog Inc.) | Product analytics and feature adoption analysis. We use this to understand aggregate user behavior and interaction with our marketing pages and dashboard to improve the product. PostHog stores its identifiers in localStorage (not cookies) and does not set any cookies on your browser. | posthog.com/privacy |
5. How can you control cookies?
5.1 Consent Banner
When you first visit vantemo.com, you will be presented with a banner allowing you to accept or decline non-essential trackers (specifically, our PostHog analytics tracking). Your preference is saved locally in your browser.
- Accept: Enables PostHog analytics tracking to help us improve the platform.
- Decline: Disables PostHog analytics. Only Strictly Necessary trackers (session auth and Sentry telemetry) will run.
Change your settings: You can revisit your consent choices and withdraw your consent at any time by clicking the "Cookie Settings" link located in the footer of our website. This will reopen the consent banner, allowing you to update your preferences.
5.2 Browser Controls
You can also set or amend your web browser controls to accept or refuse cookies globally. If you choose to reject cookies via your browser, you may still use our website, though your access to some functionality and areas of our website (particularly the authenticated dashboard) will be severely restricted as the session_id cookie will be blocked. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
6. Updates to this policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use (such as adding new advertising pixels or analytics tools) or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
Email: [email protected]
Address: Inovacijų dialogas, MB, P. Vileišio g. 15-25, LT-10306 Vilnius, Lithuania